Your privacy is our priority. This Privacy Policy clearly explains how pomp88 collects, uses, stores and protects your personal information as a player in Malaysia — in accordance with the Personal Data Protection Act 2010 (PDPA).
Six core principles that underpin how pomp88 manages the privacy of Malaysian players
All data transmitted between your device and pomp88 servers is protected with industry-standard 256-bit SSL encryption. Your personal and financial information cannot be read by unauthorised parties.
Pomp88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data that is necessary and obtain your consent before any data processing is carried out.
You have the full right to access, correct, delete or transfer your personal data. Privacy-related requests are processed within 14 business days by the dedicated pomp88 team.
Pomp88 does not sell, rent, or disclose your personal data to any third party for marketing purposes without your consent. Your data belongs to you, not us.
All data is stored in certified data centres with strict access controls, regular backups and 24/7 security monitoring. Internal access is granted only to staff who genuinely require it.
In the event of any security incident involving your data, pomp88 will notify you within 72 hours and take immediate remedial action in accordance with applicable legal requirements.
Pomp88 ("we", "Platform") values the privacy of every player who uses our platform. This Privacy Policy is provided to clearly and transparently explain how we collect, use, store, process, and in certain circumstances, disclose your personal information when you use the website, mobile app, and all services provided by pomp88.
This policy applies to all users of the pomp88 platform in Malaysia, including website visitors, prospective members in the registration process, active registered members, and former members whose accounts have been closed. By using the pomp88 platform, you acknowledge that you have read and understood this policy.
This Privacy Policy should be read together with Terms and Conditions pomp88 for a full understanding of your rights and responsibilities as a platform user.
Pomp88 only collects personal information that is genuinely necessary to provide quality, secure, and legally compliant services. The following are the categories of information we collect:
pomp88 does not collect sensitive information such as biometric data, medical records, or religious information unless you provide it voluntarily and it is directly relevant to a service requirement.
Every piece of data we collect is used for a specific and legitimate purpose. pomp88 does not use your data for purposes not stated here without first obtaining your additional consent. Below is a summary table of data usage purposes:
| Data Type | Primary Purpose | Legal Basis |
|---|---|---|
| Identity & Contact | Account registration, KYC verification, official communications | Legal & contractual compliance |
| Finance & Payments | Deposit/withdrawal processing, fraud prevention | Contract & legitimate interests |
| Technical & Usage | Account security, platform improvement, technical support | Legitimate interests of the platform |
| Game History | Responsible gaming, betting limits, activity reports | Legal & contractual compliance |
| Cookies & Tracking | Improved user experience, website analytics | User consent |
We also use your data to send service-related communications such as transaction confirmations, security notifications and important updates about your account. For marketing communications, you may opt out at any time through your account settings.
Pomp88 does not sell or rent your personal data to any third party for their own commercial purposes. However, there are limited situations where we may need to share your information with certain parties, as described below:
We work with carefully selected third-party service providers to help us operate the platform, process payments and deliver customer support. These providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.
To process your deposits and withdrawals, the required financial information is shared with the relevant payment gateways and banks involved. This sharing is strictly limited to the minimum information necessary to complete the transaction.
Pomp88 may be required to disclose your information to relevant authorities, law enforcement agencies, or regulatory bodies when required to do so by law, court order, or as part of a legitimate investigation. In such cases, we will endeavour to notify you in advance unless prohibited by law.
Important: pomp88 will never share your data with third-party advertisers, marketing companies, or any entity that has no direct relationship with the delivery of pomp88 services to you.
Pomp88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and user experience of the pomp88 platform.
Pomp88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. The following are our data retention period guidelines:
Upon expiry of the retention period, your data will be securely deleted or anonymised using methods that ensure it can no longer be linked back to your identity.
As a user in Malaysia, you are protected by the Personal Data Protection Act 2010 (PDPA) and have the following rights regarding your personal data that we hold. pomp88 respects and facilitates the exercise of all these rights:
Request a copy of all personal data we hold about you
Correct any data that is inaccurate or outdated
Request deletion of your data subject to legal requirements
Object to the processing of your data for direct marketing purposes
Receive your data in a structured format for portability
Restrict the processing of your data under certain circumstances
To exercise any of the rights above, you may contact our privacy team through the customer support section on the pomp88 platform. Requests will be processed within 14 business days. In some cases, we may need to verify your identity before processing your request.
Pomp88 continually invests in robust cybersecurity infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we implement include:
While we take all reasonable steps to protect your data, no system in the world is 100% secure. We encourage you to also take proactive measures such as using a strong and unique password and enabling two-factor authentication on your pomp88 account.
Pomp88 services are strictly for individuals aged 18 and above. We do not knowingly collect, use or store any personal information from individuals under the age of 18. If we discover that a child's personal information has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the relevant account.
If you believe a child has registered or used the pomp88 platform, please contact our support team immediately so we can take appropriate action.
Pomp88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the protections we offer. Any material amendments will be communicated to you via in-platform notifications or by email at least 14 days before the changes take effect.
The "updated" date at the top of this page always reflects when this Privacy Policy was last amended. Continued use of the pomp88 platform after the amendment effective date is considered your acceptance of the updated terms.
We recommend you review this Privacy Policy periodically. Should you disagree with any amendments, you have the right to close your account and discontinue use of the platform before the amendments take effect.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. The pomp88 privacy team is ready to assist you in Bahasa Melayu, English and Mandarin.
You may submit privacy-related inquiries through the FAQ or contact our customer support team, available 24 hours a day, 7 days a week. We are committed to responding to all privacy-related enquiries within 3 business days.
Pomp88 uses 256-bit SSL encryption and is fully compliant with Malaysia's PDPA to protect your privacy.
Pomp88 protects your privacy with 256-bit SSL encryption, full compliance with Malaysia's PDPA, and a security team on duty 24/7. Register today and enjoy a safe, fair, and exciting betting experience alongside over 500,000 Malaysian players who already trust us.
Data Protected · PDPA Compliant · 24/7 Support in Bahasa Melayu