At pomp88, we believe gambling should be a fun and controlled entertainment activity, not a source of stress or problems. We provide a range of tools and support resources to help Malaysian players play smart and responsibly at all times.
Six key features we provide to help you stay in control
Set your own daily, weekly, or monthly deposit limit through your account settings. Once the limit is reached, the system automatically blocks any further deposits until the limit period expires.
Set your session duration so it does not exceed a defined time limit. The system will send a reminder when you are approaching the time limit and will automatically log you out once it is reached.
Choose to take a break from the platform for 24 hours, 3 days, 7 days, or 30 days. During the break period, your account cannot be accessed and no deposits can be made.
If you feel that gambling is beginning to have a negative impact on your life, you may apply for a permanent self-exclusion. The account will be closed permanently and cannot be reopened.
Check your betting history, total deposits, and withdrawals at any time. Detailed reports help you monitor your spending patterns and identify any changes in behaviour.
Our trained support team is available in Malay, English, and Mandarin every day, around the clock. All conversations are confidential and completely non-judgmental.
For pomp88, responsible gaming is not merely a legal obligation — it is a core value we have upheld since day one. We understand that some players may face challenges related to gambling habits, and we are fully committed to providing a safe, transparent, and supportive environment for all our users in Malaysia.
The pomp88 platform is built on a "player-first" approach — meaning your well-being is our top priority, above any business profit consideration. Every control feature we offer, every notification we send, and every support resource we provide is clear evidence that we take problem gambling seriously within the Malaysian community.
We also work closely with local gambling support organisations to ensure that players who need professional help can access the right and effective services.
Remember: Gambling should be purely for entertainment. Never gamble with money you cannot afford to lose, and never use gambling as a way to resolve financial problems.
Playing responsibly means you fully understand the risks involved and make smart, controlled decisions at all times. Here are the core principles we share with all pomp88 players:
Always set a clear gambling budget before starting your session. Treat the money allocated as a cost of entertainment, just like buying a movie ticket or dining out at a restaurant. Never try to "win back" money you have already lost — this is one of the biggest traps in gambling and can lead to even greater losses.
Gambling for extended periods can impair your judgment. Take regular breaks every 45 to 60 minutes, and avoid playing when you are tired, stressed, or emotionally distressed. An unstable emotional state often leads to impulsive and irrational betting decisions.
Make sure gambling does not interfere with your core responsibilities such as work, family, health, and social relationships. If you find yourself increasingly sacrificing important areas of your life for gambling, this is an early warning sign that needs immediate attention.
One simple tip: if you are no longer enjoying yourself while gambling, stop. Healthy gambling should bring enjoyment — not stress or anxiety.
Problem gambling develops gradually and is often difficult to detect in its early stages. Recognising warning signs early is the most important first step toward getting help. The table below outlines the signs by level of severity:
| Category | Warning Signs to Watch For | Level |
|---|---|---|
| Finances | Borrowing money to gamble, hiding losses, unable to pay everyday bills | Severe |
| Time | Spending more time gambling than planned, difficulty stopping | Moderate |
| Emotions | Feeling anxious, restless, or irritable when unable to gamble | Severe |
| Social | Withdrawing from family and friends, lying about gambling activity | Severe |
| Cognitive | Constantly thinking about gambling, planning ways to get extra money | Moderate |
| Behaviour | Increasing the amount wagered to achieve the same level of excitement | Moderate |
If you identify two or more of the above signs in yourself or someone you care about, we strongly encourage you to contact the pomp88 support team or use the control tools available in your account without delay.
All of pomp88's responsible gaming control tools are accessible directly through the "Account Settings" section of our platform. The process for activating each tool is straightforward and can be done on your own without needing to contact customer support:
Login → Settings → Deposit Limit → Select period → Enter amount → Save
Login → Settings → Play Time → Set hour limit → Activate reminders
Login → Settings → Self-Exclusion → Select period → Confirm → Takes effect immediately
Contact 24/7 customer support → Complete the exclusion form → Account closed within 24 hours
All limits you set take effect immediately. Lowered limits or activated exclusions cannot be cancelled before the period expires, ensuring your protection remains effective.
Pomp88 enforces a strict zero-tolerance policy against platform use by individuals under the age of 18. All account applicants must complete a rigorous age verification (KYC) process before gaining access to any games or performing any financial transactions.
We understand that parents and guardians have a responsibility to ensure children do not gain access to online gambling platforms. Here are some practical steps you can take at home:
If you suspect that a child has accessed the pomp88 platform, please contact our support team immediately. We will take prompt action to investigate and close the account in question.
If you or someone you know needs professional help with a gambling problem, pomp88 encourages you to seek support from the various resources available in Malaysia. There is no shame in asking for help — it is in fact a sign of courage and strength.
The pomp88 personal support team operates 24 hours a day, 7 days a week, ready to listen and help you identify the control tools that best suit your situation. All conversations are fully confidential and will not affect your account status unless you voluntarily request account closure.
We believe that with the right support and the right control tools, many players can continue to enjoy gambling as a healthy and controlled form of entertainment. However, for those who feel gambling has become a problem, taking the brave step to seek help is the best decision they can make.
To get direct support from the pomp88 responsible gaming team, please reach out via Live Chat within the platform or submit an enquiry through our customer support section, which operates around the clock.
If you or someone you care about needs help with a gambling problem, our support team is ready to assist you right now.
Set a budget before starting your session
Do not gamble when you are emotionally unstable
Take a break every 45–60 minutes
Do not chase losses — it only makes things worse
Activate deposit limits for better control
Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to contact our support team.
Have you ever gambled with money that was meant for essential needs such as rent, bills, or food?
Have you ever tried to stop or reduce your gambling but failed to do so?
Do you feel restless, anxious, or irritable when you are unable to gamble for a few days?
Have you ever lied to family members or friends about how much time or money you have spent on gambling?
Have you ever borrowed money or sold belongings to obtain funds for gambling?
Has gambling caused problems in your relationships with family, friends, or your employer?
This test is not a clinical diagnosis. It is an initial guide to help you evaluate your own gambling habits. If you have any concerns, please contact our support team without delay.
Based on your answers, here are the recommended actions
You appear to be playing in a healthy manner. Keep using the deposit limit control tools to stay in control.
Early signs of problem gambling. Activate your deposit limit and play time limit in your account now.
We strongly encourage you to contact our support team for a confidential discussion and to consider a self-exclusion or temporary break.
Answers to the most frequently asked questions by pomp88 players
Pomp88 provides a safe, fair, and responsible gaming environment for all players in Malaysia. Register today and take advantage of our free control tools for a safer and more enjoyable gaming experience.
For players aged 18 and above only · Play responsibly · 24/7 Support